Verifying Your got911 Account
Account verification is how we make sure withdrawals reach you and nobody else. The process is straightforward: your registered name needs to match the wallet name on file with DANA, OVO or GoPay. We ask for a copy of a valid national identity document and sometimes a selfie holding that document. Once we've confirmed the match, the verification flag clears and your
payout path is fully open. This isn't a barrier — it's the mechanism that keeps your balance protected. Most accounts clear verification without needing back-and-forth, especially when the wallet name was entered correctly at registration.
- Submit your identity document — Upload a clear photo of your valid national ID — make sure the name, date and photo are fully visible and not cut off.
- Match to your wallet name — The name on the ID must match the registered name in your DANA, OVO or GoPay account exactly.
- Selfie confirmation if requested — Some accounts are asked for a selfie holding the ID. Take it in good lighting so the document text is readable.
- Verification confirmed — Once matched, verification is marked complete on your account and your withdrawal path opens without further checks.